TRY & BUY Feminae Cosmetics
How does it work
BUY your items
Choose the products of the TRY & BUY Feminae Cosmetics program. You will receive the sample to try together with the products.
Try them at home
Return articles
To return the products you do not intend to purchase, use the same package and the prepaid return label or choose the delivery point that you deem most convenient from the available options.
Frequent questions
General informations
Which customers have access to TRY & BUY?
TRY & BUY is currently available for Feminae Cosmetics customers residing in Italy.
What is TRY & BUY?
TRY & BUY is an exclusive program that allows you to try items with a sample. You have 7 days to try the items at home.
What items are eligible for TRY & BUY?
You can identify the TRY & BUY items through this page or in the description of each product.
Also in the SPECIAL OFFERS section TRY & BUY
How many items can I try on at one time?
You can try all items at once. It is not possible to order more than one sample of the same item.
How many TRY & BUY orders can be placed at the same time?
How long is the trial period?
From the day your TRY & BUY order is delivered, you have 7 days to try the items at home. If you receive your order in multiple packages, the trial period begins once the last item is received.
How do I track my TRY & BUY order or return?
To track the status of your order, access the “My Orders” section. You can check the progress of the shipment. Please return all items in their original packaging to ensure quick and accurate processing.
What happens if I choose to keep all the items in my order?
Nothing happens. We wait for your next order.
When will the cost of the items be charged?
You will be charged for the items when you complete online checkout.
What payment methods are accepted for TRY & BUY orders?
There are no payment limitations for TRY & BUY.
How soon do I have to return my items?
You have until the end of the 7-day trial period to specify which items you want to keep and which to return. If you wish to return the items, simply follow the relevant instructions.
Can I try the product and return them?
You can try ONLY the sample of the product all in the comfort of your home. The items you wish to return must NOT be used or open. When we receive returned items, we determine in our sole discretion whether the products are in an acceptable condition based on the provisions in Feminae Cosmetics Return Policy. If we find that the returned items are not in an acceptable condition we may in our sole discretion not to refund.
